Frequently Asked Questions

You can book directly through Growtherapy or Headway using the links on this site. Both platforms allow online scheduling 24/7.

Most new patients can be scheduled within the same week. Availability varies, but we prioritize getting you connected to care as quickly as possible.

Yes! Genesis Therapeutics is currently accepting new patients across Connecticut via telehealth.

A smartphone, tablet, or computer with a camera and microphone, and a reliable internet connection. A private, quiet space is recommended.

Research shows telehealth psychiatric care is equally effective for most conditions. Many patients find it more comfortable and convenient.

Currently licensed to provide telehealth services across the state of Connecticut.

We work with multiple insurance plans through our booking platforms (Growtherapy and Headway). Please visit the booking platform to verify your specific insurance coverage.

Self-pay options are available. Please contact us directly at 959-444-0737 or through Growtherapy for current self-pay rates.

Absolutely. All sessions and records are protected under HIPAA and maintained with the highest standards of confidentiality.

Yes. All telehealth sessions are conducted over HIPAA-compliant, encrypted video platforms.

Most psychiatric medications take 2–6 weeks to reach full effectiveness. We schedule follow-up appointments to monitor your response and adjust as needed.

Contact us right away. We take side effects seriously and will adjust your treatment, whether by changing the dose, timing, or medication.

Not necessarily. Our minimum-effective-dose philosophy means we always aim for the lowest effective dose for the shortest necessary duration. This is always discussed and decided together.

If you are experiencing a mental health emergency, please call or text 988 (Suicide & Crisis Lifeline) available 24/7, or call 911, or go to your nearest emergency room. Genesis Therapeutics does not provide emergency crisis services.